An independent repair shop built on straightforward communication, proper training, and a genuine interest in keeping vehicles running reliably.
Our Story
Pro Care Repair was founded by François Lemieux after nearly two decades working in dealership and independent shops across the Montreal area. What drove him to open his own operation was a gap in how shops often communicated with their customers.
Too frequently, customers left with a repaired vehicle but without a real understanding of what had been done, why it was needed, or what to expect from the work. François believed that transparency wasn't just good practice — it was the foundation of a shop's long-term reputation.
Pro Care Repair opened at 3300 Valiquette St in Montreal with a small team, a clear service philosophy, and a commitment to treating every vehicle and every customer with the same level of attention. The shop has grown steadily since, built almost entirely on referrals and repeat business.
Today the team services personal vehicles, small fleets, and commercial vans. The approach remains unchanged: diagnose accurately, explain clearly, and do the work properly the first time.
What Guides Us
We identify the actual cause before recommending any repair. Replacing parts based on guesswork costs more and rarely solves the underlying issue reliably.
Every finding is communicated in plain language. We don't use technical complexity as a way to avoid answering questions or justify work.
Safety-critical work is never deferred without explicitly communicating the risk. Brakes, tires, and steering are treated with appropriate seriousness.
Used oils, fluids, and parts are disposed of through certified recycling channels. We follow all applicable environmental regulations.
Our Journey
From a two-bay shop to a full-service facility, the growth has been steady and deliberate.
Doors Open
Pro Care Repair opens at its current Valiquette St location with two bays and a focus on general maintenance and diagnostics.
Team Expansion
A second technician joins, allowing the shop to take on more complex mechanical work including transmission and suspension repairs.
Equipment Upgrade
Investment in professional diagnostic equipment and a four-post alignment lift significantly expands capabilities.
Commercial Fleet Services
The shop begins servicing small commercial fleets with dedicated scheduling to minimize operator downtime.
Full Team of Four
With the addition of an electrical specialist and service advisor, Pro Care Repair reaches its current staffing structure.
Continued Service
Serving the Montreal area with the same approach as day one — thorough diagnostics, honest estimates, and work done properly.
Standards & Practices
All technicians at Pro Care Repair hold valid Automotive Service Technician certifications as required under Quebec's automotive sector professional standards. Ongoing training keeps the team current with diagnostic and repair requirements of newer vehicle platforms.
The shop is registered and compliant with all applicable Quebec environmental regulations governing the handling and disposal of used oils, coolants, solvents, and automotive batteries. We work with licensed recycling operators for all regulated waste streams.